PMP Examination Content Outline

DOMAIN | PEOPLE—33%
Task 1	Develop a common vision Help ensure a shared vision with key stakeholders. Promote the shared vision. Keep the vision current. Break down situations to identify the root cause of a misunderstanding of the vision.
Task 2	Manage conflicts Identify conflict sources. Analyze the context for the conflict. Implement an agreed-on resolution strategy. Communicate conflict management principles with the team and external stakeholders. Establish an environment that fosters adherence to common ground rules. Manage and rectify ground rule violations.
Task 3	Lead the project team Establish expectations at the team level. Empower the team. Solve problems. Represent the voice of the team. Support the team's varied experiences, skills, and perspectives. Determine an appropriate leadership style. Establish clear roles and responsibilities within the team.
Task 4	Engage stakeholders Identify stakeholders. Analyze stakeholders. Analyze and tailor communication to stakeholder needs. Execute the stakeholder engagement plan. Optimize alignment among stakeholder needs, expectations, and project objectives. Build trust and influence stakeholders to accomplish project objectives.
Task 5	Align stakeholder expectations Categorize stakeholders. Identify stakeholder expectations. Facilitate discussions to align expectations. Organize and act on mentoring opportunities.
Task 6	Manage stakeholder expectations Identify internal and external customer expectations. Align and maintain outcomes to internal and external customer expectations. Monitor internal and external customer satisfaction/expectations and respond as needed.
Task 7	Help ensure knowledge transfer Identify knowledge critical to the project. Gather knowledge. Foster an environment for knowledge transfer
Task 8	Plan and manage communication Define a communication strategy. Promote transparency and collaboration. Establish a feedback loop Understand reporting requirements. Create reports aligned with sponsors and stakeholder expectations. Support reporting and governance processes

DOMAIN || Process—41%
Task 1	Develop an integrated project management plan and plan delivery Assess project needs, complexity, and magnitude. Recommend a project management development approach (i.e., predictive, adaptive/agile,or hybrid management). Determine critical information requirements (e.g., sustainability). Recommend a project execution strategy. Create an integrated project management plan. Estimate work effort and resource requirements. Assess consolidated project plans for dependencies, gaps, and continued business value. Maintain the integrated project management plan Collect and analyze data to make informed project decisions.
Task 2	Develop and manage project scope Define scope. Obtain stakeholder agreement on project scope. Break down scope.

DOMAIN ||| Business Environment—26%
Task 1	Define and establish project governance Describe and establish the structure, rules, procedures, reporting, ethics, and policies through the use of organizational process assets (OPAs). Define success metrics Outline governance escalation paths and thresholds.
Task 2	Plan and manage project compliance Confirm project compliance requirements (e.g., security, health and safety, sustainability,regulatory compliance). Classify compliance categories. Determine potential threats to compliance. .